Canon Copier FAQ – Johor Bahru Businesses

Frequently Asked Questions

Welcome to My Copier Trading Sdn. Bhd.
This FAQ page answers the most common questions about Canon copier rental, sales, refurbished Canon copiers, repair, and maintenance services in Johor Bahru.

This FAQ is prepared by My Copier Trading Sdn. Bhd.,
a Johor Bahru–based Canon copier specialist with over 23 years of experience,
serving local businesses since 2002.

1. Canon Copier Rental – General Questions

Q1: Why should Johor Bahru businesses choose copier rental instead of purchasing?

Copier rental is often more cost-effective and flexible for Johor Bahru businesses.
It eliminates high upfront costs, depreciation, and unexpected repair expenses.

Our rental plans include:

• Canon copier machine

• Regular maintenance

• Spare parts replacement

• Toner supply

You pay one predictable monthly fee, allowing you to focus on daily operations without worrying about copier breakdowns.

Q2: What type of businesses is Canon copier rental suitable for?

Canon copier rental is suitable for:

• SMEs and growing businesses

• Offices with changing or unpredictable print volume

• Companies that prefer predictable monthly costs

If your usage is stable and long-term, purchasing a refurbished copier may also be an option.

Q3: What services are included in a Canon copier rental plan?

A standard Canon copier rental plan includes:

• Machine usage

• Preventive maintenance

• Spare parts replacement

• Toner supply

Paper is not included. All service support is provided by our local Johor Bahru service team.

2. Copier Service & Technical Support

Q5: Who replaces toner and performs routine maintenance?

Toner replacement and routine maintenance are fully included in our rental plans.
Simply inform us when toner is running low, and we will arrange delivery or service accordingly.

Q6: Are your technicians certified?

Yes. Our service team consists of Canon-trained and experienced technicians who are capable of handling both routine servicing and complex copier repairs efficiently.

Q7: Do you provide trade-in or disposal services for old copiers?

Yes. We offer copier trade-in and disposal services in Johor Bahru, subject to the condition and model of your existing machine.
Our team will evaluate your copier and advise on the best available option.

Q4. How fast is your Canon copier repair response time?

We provide fast onsite Canon copier service across Johor Bahru.
Once a service request is received, our technicians are dispatched promptly to minimize office downtime.

3. Canon Copier Sales & Selection

Q8: Do you sell new or refurbished Canon copiers?

Yes. We supply:

• Brand-new Canon copiers

• Refurbished Canon copiers that are professionally restored, tested, and certified for business use

Q9. How do I choose the right Canon copier for my office?

Choosing the right Canon copier depends on:

• Monthly print volume

• Colour versus black-and-white usage

• Required features such as A3 printing, duplex, and finishing options

Our Johor Bahru–based consultants will assess your needs and recommend the most practical solution.

4. Refurbished Canon Copiers – General Questions

Q10. Are all refurbished Canon copiers the same?

No. Refurbished copier quality varies significantly between suppliers.

At My Copier Trading Sdn. Bhd., every refurbished Canon copier is professionally reconditioned, fully tested, and supplied with warranty and after-sales support.

For detailed information, please visit our Refurbished Canon Copier page.

4. Company Information

Q11: How long has My Copier Trading Sdn. Bhd. been in business?

We have been serving Johor Bahru businesses since 2002, with over 23 years of experience in Canon copier rental, sales, and technical support.

Q12: Which areas do you serve?

We primarily serve Johor Bahru and surrounding areas, providing fast onsite Canon copier service and support for local businesses.

Need Help Choosing the Right Canon Copier?

If you are unsure whether to rent or buy, or which Canon copier model suits your business, simply share:

• Your office size

• Estimated monthly print volume

• Budget preference

Our team will recommend the most practical and cost-effective solution for your business needs.